Latest News | customer relationship management

MDS, a leading provider of real-time charging, billing and customer management solutions, has today announced a five-year contract extension with…

VimpelCom's Beeline, one of the largest service providers in Russia has deployed Amdocs' customer management solution that improves call-center agent…

Sprint is extending its Direct 2 You service to the metro Atlanta area including Marietta, Conyers, Decatur, Roswell, Stockbridge and…

Telstra has formed a strategic relationship with Genesys to bring to market its new cloud-based contact centre solution - Telstra…

Sprint this week announced that 1,435 of its stores will be co-branded as “store-within-a-store” Sprint-RadioShack, with the first batch of…

India-based billing & Customer Relationship Management (CRM) software company, Magnaquest Technologies, has announced that its Cloud-based Billing & CRM solution, …

AsiaInfo, a leading telecoms IT supplier, has announced a Business Support Systems (BSS) transformation contract with Nepal Satellite Telecom that…

​​Amdocs, the leading provider of customer experience solutions, has announced that Telefónica, one of the world’s leading service providers, has…

ONE-CLICK TWEET By Sanjay Mewada, Vice President of Strategy NetCracker Technology In 2015, accelerating trends will intersect at lightning speed.…