Orange of Switzerland is working with Ericsson for its business support systems (BSS) where Ericsson will be supplying the core architecture components that will enable Orange to maintain its business processes, including subscriber management and real-time billing. Ericsson will be offering the BSS as a managed service that will cover, among others, the billing of prepaid subscribers and the multi-mediation and multi-activation features, which will be harmonized on a common platform. Multi-mediation supports the retrieval and processing of user data from all network nodes, so that such data can be made available to the relevant IT back-end systems and billed in real time. Multi-activation provides Orange with fully automated real-time subscriber management capabilities.
Johan Andsjö, CEO Orange, Switzerland said: “The modernization of the systems that support our business processes enables us to focus even more on service excellence. This partnership will safeguard our capability to manage the future traffic and service increase related to the explosion of 4G data. We chose Ericsson as our vendor not least because we are very satisfied with their performance and attention to our quality standard since the beginning of January 2013.
Valter D'Avino, Head of Region Western and Central Europe, Ericsson said: "A BSS modernization enables mobile operators to respond very quickly and flexibly with new offers to changing customer needs. The ever increasing diversity of the applications, services and bundles both consumers and business customers wish to use on their smartphones, tablets and notebook computers requires ever more flexible real-time billing, provisioning and CRM solutions.“ |
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