Membit yesterday announced the launch of new compliance capabilities that seamlessly capture conversations from popular native chat applications on employee's own devices such as WhatsApp, iMessage and Telegram. It is the first time compliance teams can gain visibility and archive business conversations taking place on employees' private chat applications.
Using Membit's Native Active Control technology, employers have archival access to employee's off-channel client communications done on their own devices (BYOD) and over their favorite apps like WhatsApp and Telegram. With this new capability, organizations can provide a compliant way to allow employees to use in-demand chat channels. The technology only captures business communication - without visibility to any personal chats.
Regulators like the SEC, FINRA and FTC have fined financial institutions billions of dollars for inadequately capturing and archiving communication from native applications. Until now, this has been impossible as employees have shown that they do not want to give up on the ease of their own device and native applications for a second 'corporate device' or to use a different, dedicated corporate app for communication. Employees have simply not adopted these clunky alternatives.
But with Membit, businesses can:
Enable employee use of native chat applications
Integrate with core surveillance and archiving systems
Provide cross-channel communication
Enable DLP and real time intervention
Membit also lets organizations extend their secure, internal communication channels like Microsoft Teams and Webex to interface with clients across-channels on external, popular chat applications like WhatsApp and iMessage.
Ruth Margalit, CEO of Membit
We are thrilled to raise the standard of ease and comprehensiveness to capturing employee-client conversations. Native Active Control removes the trade-off between being easy or compliant. Our approach to compliance respects employees and customers' natural communication preferences on their favorite native apps and devices, while achieving the recordkeeping required by regulators. It provides for employee productivity and safeguards privacy.
