MYCOM OSI announced the launch of a new service assurance AI/ML capability that enables CSPs’ network and service operations centers (NOC/SOC) to implement AI/ML-driven predictive operations and maintenance, improving network and service performance and quality whilst reducing operational costs.
As the industry faces increasingly complex network operations in the 5G era alongside the growing importance of customer-centric operations with higher levels of Quality of Service (QoS) and enterprise SLAs, the need to deliver open and closed loop automation is becoming greater, with AI/ML an essential element in providing rapid analysis of large datasets to identify complex patterns and make accurate predictions.
MYCOM OSI’s new AI/ML capability augments its Experience, Assurance & Analytics (EAA) suite of applications and leverages the public cloud, big data processing technology and advanced ML modelling systems for on-demand and elastic high performance processing. It enables CSPs to apply more sophisticated analytical models and algorithms to much larger and more diverse data sources, increasing the speed and accuracy of analytics-driven use cases.
Paul Ghanime, MYCOM OSI's VP of Product Line Management and Head of AI Program
Bringing AI/ML to telco assurance takes us one step closer to the Autonomic Network, freeing up our customers’ staff to focus on value creation, avoiding repetitive, time-consuming manual tasks.