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Use cases for GenAI in telco will be implemented across customer experience, network maintenance and optimization, and workforce efficiency. NLG…

In the last 20 years or so there have been remarkable changes in the mobile telecommunications industry, the most recent…

Generative AI chatbots have risen in prominence as businesses begin to harness conversational AI. They are used for a variety…

Voice-powered searches are growing at a staggering rate. Fueled by the widespread adoption of smart speakers and voice assistant devices,…

SK Telecom (SKT), Deutsche Telekom, e& Group, Singtel and SoftBank yesterday held the inaugural meeting of the Global Telco AI…

The advent of generative AI (GenAI) in business heralds a monumental opportunity and responsibility. We find ourselves at a pivotal…

When discussing predictions, I like to reference Peter Drucker - a renowned management consultant, who said: “Predicting the future is…

As companies in Southeast Asia increasingly embrace digitisation to stay competitive, the question of integrating conversational AI into business processes…

Remember the scene? Through a dazzle of special effects, Robert Downey Jr., aka Marvel’s Iron Man, converses with his AI…