EcoMobile, an MVNO (mobile virtual network operator) that operates on the Sprint network has selected Redknee's cloud-based converged billing and customer care solution. Redknee is providing the solution under its managed services portfolio, with 24x7 support. Redknee will also host and manage the full infrastructure stack supporting the billing and customer care solution, thereby reducing the service provider's capital and operational expenditure.
Provided as a SaaS offering, Redknee Cloud allows consumer brands or retailers, who may not be experienced in the mobile sector or billing, to concentrate on their sales, marketing and distribution strategies rather than the management of their billing system.
Garvin Garmo, CEO, EcoMobile
We selected Redknee's cloud-based billing and customer care solution to support our growth strategy, while minimizing risk, reducing our cost base, and enabling us to launch new services quickly to the market. With Redknee's end-to-end managed solution we have the flexibility to efficiently manage our customers from activation and retention to full customer care support. Redknee is providing us with fast time to market, which is crucial for EcoMobile to increase market share and drive differentiation and innovation in a competitive environment.
Lucas Skoczkowski, CEO, Redknee
EcoMobile is the latest customer to launch Redknee's cloud-based converged billing solution, which increases our footprint in the US market and adds to the growing portfolio of customers that are selecting Redknee's cloud solution for greater business agility. This deal signifies Redknee's leadership in delivering innovative solutions that empower service providers with the greatest flexibility and agility to support their growth strategies, increase revenues and improve the customer experience.