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Procera Networks' New Video Analytics Solution Provides Detailed Subscriber QoE for OTT and Managed Video Services

Procera's Internet Intelligence Insights Image Credit: Procera

Procera Networks, the global Subscriber Experience Company, today launched Video Perspectives, a video analytics solution for network operators that delivers comprehensive video intelligence and actionable analytics. Video Perspectives enables network operators to gain insights into the streaming video issues that are directly affecting their subscribers’ quality of experience (QoE) and to take actions to resolve those issues, empowering operators to enhance the subscriber experience and create new video-related service offerings.The solution is in trial with several Tier 1 operators, and is available for beta testing immediately and will be generally available in Q1 2015, according to Procera.

Procera said that the video analytics solution provides broadband operators QoE measurement for both managed and Over-the-Top (OTT) video services. The QoE metrics gathered by the solution include session metrics (stream changes, termination, stalls), play quality (delay, delivery, duration), encoding information (bit rate, encoder), and quality metrics (bandwidth, resolution, QoE).

The software solution which runs on PacketLogic hardware adds to Procera’s Subscriber Experience family of solutions, building on the RAN Perspectives solution launched earlier in 2014. In addition, Procera's integrated Insights solution brings detailed video reporting and analytics views that are combined with Procera’s other subscriber analytics to deliver a comprehensive view of the subscriber experience, added Procera.

Patrick Lopez, founder and CEO at Core Analysis 
Network operators need greater visibility into video traffic, its effect on their networks and on subscribers’ QoE. Content and ad publishers are pushing for higher video quality and video traffic is growing, both in volume and in terms of file size due to increasing high-definition resolutions. Operators need actionable intelligence in order to optimize their networks, to improve QoE or create new service models surrounding video.

Alexander Haväng, CTO of Procera Networks 
Video is central to the subscriber experience, representing as much as 60 percent of our customers’ traffic. Video Perspectives delivers the most relevant video analytics for the engineering, marketing, and customer care departments at network operators.

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Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

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