Acision on Tuesday launched its WebRTC SDK, which is now available via its forge by Acision API platform. Acision will showcase the solution and conduct series of panel discussions at the TMCNet's WebRTC Conference & Expo IV which started yesterday and will last until 19th June.
According to Acision, the WebRTC SDK will enable enterprises to easily incorporate browser-based WebRTC functionality, such as video and voice calling, as well as content sharing, chat and IM sessions, into web and mobile applications. In addition, enterprises and developers can create new applications or add-ons to pre-existing applications and services by using the single interface and self-service access of Acision's forge site.
Supporting a broad range of iOS, Android devices and web browsers, the cloud based solution brings Rich Media Communications delivered over secure HTTP and WebSocket connections and allows enterprises and carriers to quickly and easily add rich B2B and B2C communications to native mobile and web apps.
"WebRTC technology will revolutionise the way businesses across all industries engage with their customers. With our solution, which is part of our forge by Acision portfolio, companies can integrate the latest click-to-call (voice), video-chat and IP messaging solutions, which can be built into or on top of websites or mobile apps, via a single SDK all in one place, which is unique in this market. Combining multiple pieces of valuable functionality into one SDK that can then be integrated into internal systems means businesses can launch differentiated services quickly while focusing their own development resources elsewhere. For retailers, for example, Acision's WebRTC SDK functionality means the ability to increase customer loyalty through more varied and cost effective methods of communication over and above email and SMS. Retailers can benefit due to the quick-to-deploy nature of the toolkit, giving customers the ability to video chat with a representative or the option to upload pictures. Video chat can also be implemented across other sectors such as healthcare for patient support or cable providers for technical support."
- Matt Cockett, EVP Enterprise, Acision
